**WATCH OUT! We have used for this part the Google Translator**
You have an order placed with us and now what?
First of all ... SUPER NICE! Cool that you have found a product in our shop!
If you've gone through the entire ordering process, you will soon receive a number of e-mail messages. In these posts you can read that we find it awesome that you have ordered from us.
We're going as fast as possible with your order to work! That means that we lay out the packing lists, check what products we can pack the same for you and ensure that products to be ordered, immediately ordered.
If you want to check the status of your order, you can login with your account.
(Tip: if you are new to us, make the account immediately during the ordering, that way you can check all information about your order!)
If you have a question about your order, you may want to change something or for some reason need our help, use the ticket system or send us an email.
We will process your order as soon as possible. If your products have different delivery time, we will collect and send your package to complete. Sometimes, unfortunately, it happened suddenly ordered products are no longer available or there is an unexpected delay. We will do our utmost to your mail on time or call and give an update. You can also always mail itself as an update, we'll give you this much.
If your condition before shipment is packed and ready package will receive an e-mail.
In this post you can find the Track & Trace code to track your package up well.
Mailbox Post has this option unfortunately, this mission you after we sent you a delivery mail, expect in the mail within two days, this depends to a large extent on the speed of TNT.
Do you have any questions? We are happy to help you!